Two products that were ordered in stock. 3 weeks l...

Two products that were ordered in stock. 3 weeks later received nothing. I call (otherwise OK customer service), I am told that both products will be delivered within a week. Then I receive half of my order (so a month later) and I can wait another month for the other half.

That's neat nie hea.

(P.S. Can't be a Christmas rush. Ordered much earlier. Otherwise I understood.)

Update; Customer service is still friendly. Unfortunately, that does not make things faster. Second half still not in, and has been postponed for a second week. I am going to move in May (now JAN) and I am starting to wonder if I have to report an address change ...