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Alan Karbelnig

3 years ago

My wife and I have been subscribers for several ye...

My wife and I have been subscribers for several years and the shows tend to be quite good. However, one of the benefits of subscribing if you get access to a subscriber hotline to exchange tickets or answer other questions. I have called that line three or four times, never waiting less than 1/2 of an hour to get a live person on the line. If you re going to offer benefits to subscribers, I d suggest you staff your hotline better or drop it as a service.

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