WORST EXPERIENCE EVER. Do not rent via airbnb. Our...

WORST EXPERIENCE EVER. Do not rent via airbnb. Our rental was not legal and therefore the building manager called the police, and harassed us. The host was no where to be found and airbnb was not empathetic whatsoever. Airbnb needs to vet their host whether it is legal to rent and whether the property is safe. We were charged for all three nights where we did not stay and had to seek other accommodations which we had to pay for as well. So not only did we lose our money, Airbnb did not refund us but we paid for an additional three nights at a hotel. Airbnb took no responsibility and the host STILL collected our money. We were traumatized by the whole experience as well as the insult of losing our money.