I've been taking my 2012 Prius to this location fo...

I've been taking my 2012 Prius to this location for 2 years now and it's been a 5-star experience each time. Most recently, Trevor in the service care center took care of my vehicle and it was one of the top customer service experiences of my life (no hyperbole). He took the initiative the run through each service item in detail, explaining how the replacement of each was related to the symptom in the car, urgency of the fix, and how long each would last before needing to be replaced again. Trevor went above and beyond to understand my goals for my car -- which were to be able to perform as many maintenance items myself as were reasonable -- and he took the time to go through the items he thought would be good for me to try on my own next time, if I was inclined. Trevor has the rare talent of taking a stressful situation and turning it into a positive experience for the customer. This will always be the service center I take my car to!