Reynold Ismail

Review of David Jones

Celine bag section. If you care about after sales ...

Celine bag section. If you care about after sales service then I would advise to steer clear, simple question regarding cleaning recommendations was met with a hurried, almost hostile response.

Refused to recommend anything apart from third party service, claiming that if recommendation was given then they would be liable for damages.
Seemed very keen to get us away from the display and move on to the next customer. Got exasperated very quickly and slightly hostile in manner and speech.

Very disappointed.

To save everyone the trouble of dealing with anyone there I've attached the recommended third party cleaning service, I had to take a photo because they only had one card.

Great after sales service from supposed expert purveyor of luxury brands.