Caressa Welles

Review of AIC Insurance Agency

This company is horrible. I'm reporting them to th...

This company is horrible. I'm reporting them to the Better Business Bureau and I advise anybody who's having trouble with this company to do the same. I'm also reporting them to the Department of Banking and Insurance. They are extremely unprofessional. A policy holder of theirs rear-ended my car. I have picture evidence and a police report yet they still refused to do anything. They would not even let me speak to a manager. They also wouldn't tell me the name of the claims manager or even the owner of the company. Don't let these people get away with their wrong doing. Report them if you have a problem. The more reports we have against them is the way to ensure this won't happen again. This just happened to me July 28, 2019. They wouldn't provide me with information on an internal appeal or anything else. This company is just all around terrible. And they need to be stopped.