Alexis Barber

Review of Uptown Veterinarian

A year or so ago, I brought my cat in for a check ...

A year or so ago, I brought my cat in for a check up as she was going to the bathroom outside of the box. The vet did a urine sample and also found that she needed her anal glands expressed. During this appointment I was disappointed with the vet's attitude and demeanor. She was aggressive and rude in the visit room and pretty much yelled at me that my cat would need to be sedated for the anal gland expression (as if it is my fault my cat doesn't like the vet's fingers up her butt??). I picked her up from her short stay, paid my bill and brought her home. Unfortunately, for the next few months she continued to have litter-box issues. After months of frustration, I brought her back in to see if she needed her glands expressed again. Turns out she didn't, but they did do another urine test to see if it was a urinary infection. Results came back positive and they recommended I put my cat on prescription food. When I picked up the prescription food and was asking questions if this was temporary or if she would need to be on the food forever (typically I feed my cats grain free so I wasn't super excited about feeding her prescription food with grains and byproducts), I was told she would need to be on the food forever since she has had a urinary tract infection for months. WHAT? This came as quite the surprise to me because the previous time I had brought her in, I was never told the results of the urine test and was under the impression only her anal glands were irritated (I assumed if they didn't mention anything - it was fine!). So long story short, my poor cat had an untreated UTI for months because the incompetent staff here failed to tell me the results of the urinary test and failed to provide treatment. There's no way I just didn't hear them tell me about this - because prescription food is really their only solution to this type of urinary tract issue and no where in my notes do they recommend I put her on the food (i checked). If you do decide to go to this vet - I would exclusively see the male vet as I remember my previous experience with him being far superior to the woman (who I also believe is the owner). That being said, I suggest you bring your pet elsewhere.