Linda R

Review of ccbc catonsville

Now I don t typically take the time to complain ab...

Now I don t typically take the time to complain about waiting but the new staff they have at this location are terrible. I came in a bit early for my exam which I do every semester. I know the staff likes to take a tremendous amount of time seating you so I come in with a significant time to spare. Usually with afternoon exams there s a line waiting to sign in. Surprisingly enough it isn t busy today. I walk in and advise the lady working the desk that my exam isn t until 11 but I m here early. She explains to me that she cannot seat me till 11. I ve been coming here for years and I ve never had an issue with testing seating. This exam will probably take me at most 5-10 mins since I m overly prepared. The kicker is there is NO ONE sitting in the inside waiting room, there is NO ONE outside the waiting room, and in fact about 5 students have left while I ve been waiting to be seated. I plan to make a formal complaint with the pictures of taking of literally no one being here while I patiently wait to take a 10 minute exam. The previous proctors had no trouble seating early students and were extremely personable and accommodating. You can just tell the new staff clearly dislike their position here. I m watching people come and go and she still hasn t made the effort to even check in with me. If you guys have the ability to go to the Owings Mills testing center is highly recommend going there. The staff in Owings Mills is quick, efficient and friendly.