K Dean

Review of Caddy Windows

Initially visiting the showroom last year and foun...

Initially visiting the showroom last year and found the staff friendly and helpful - not at all pushy (not what we were expecting from a window firm).

We got an online estimate and booked a home appointment, sales person was clear and concise, asking what we wanted and providing the options. Not showing us anything that would be out of reach / not fit the bill. The price was reasonable and not at the high end of what we were expecting from searches/quotes.

Once ordered, the surveyor was the same, arrived on time, clear and explained the possibilities and also any problems the fitter might encounter and how they would make it good.

The fitters arrived before 9am on the scheduled date. Covered everything in sight with dust sheets before doing anything and also talked us through options (we chose the one that would create the least mess!). They were both friendly and as tidy as possible.

Finally we were called by the installation manager a couple of days after fitting, to be sure we were happy, before sending the final invoice for the fitting charge. All prices were exactly as quoted as every stage.

You read some horror stories so wanted to share a good one - if we need replacement windows or doors in the future we would definitely get a quote from Caddy's again.