My husband and I went in to inquire about a used L...

My husband and I went in to inquire about a used Lexus on their lot. We were prepared to purchase it but needed it in our budget. After 2 visits over 2 weeks we were told they couldn't make it happen, so we walked away. We got a call from Steve in sales and he continued to try to work it out. After 30 days and a lot of back and forth they FINALLY agreed to the price wanted it. Submitted credit app, got approval. I told them I was heading out of town and would be back on Monday and get it all wrapped up. I would also try to get my husband in there while I was gone. Keep in mind, I only had to sign the finance paperwork, They had my insurance card, credit info etc. I texted Steve on Tuesday morning to let him know I was back and could come in that evening to sign the papers and get the car. He responds that the car was sold
.. WHAT? We had a deal! He could have called me when someone was interested, to confirm I was still coming in when I returned. I had no communication until I reached out to Steve. Over the course of this 30 day waste of my time, I worked with Ericka, Rob, Tony and Aziz. Why didnt they do the deal the first or second time I was in there.... GREED! This dealership is shady. I will never do business with them! I am in the market for a new car, not desperate, and will not pay more than I should. They don't like educated buyers here, they want you to blindly buy without research. This is how they get you to be upside down. Please be cautious when you visit this dealership, do your research and don't let them force you into a bad deal. They will try. 30 days wasted, no phone call! What kind of customer service is that? Terrible!