J

Janina J

3 years ago

I love coming to this Shoprite, it has great sales...

I love coming to this Shoprite, it has great sales, I always find what I'm looking for and the hot bar is amazing. Now I had to rate it 1 star because of the customer service. This location gets really crowded and I am aware of that and deal with it. But I can't seem to understand why the cashiers are so rude. Last night I was, in other terms, called illiterate by the gentleman at customer service. When I simply wanted to ask him if it was okay for him to ring up my 3 items. As I saw him ring up other customers, for sodas, corn, nuggets, cakes etc. he rudely said " Ma'am can you not read the pink sign?" Uncalled for! I understand rules are rules, but if you are breaking them and then you want to specifically target me and call me out for "failing to read the sign", leads me to believe it might have been because of my race. Might I add there were other customers behind me as well waiting to be rang up and he did not advise them to "read the pink sign". There's about a handful of employees here that are so sweet and kind. But as for the gentleman at customer service, he should be at another station/position.

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