These people are garbage. Plain and simple. Called...

These people are garbage. Plain and simple. Called a cab an hour ago and still no one has arrived. A rep called me and said he was sorry that the can had mechanical issues.... really!!!???? So these people are trying to tell me the cab has been having issues and it took the rep to have to call him so he could tell him about it. Why didn't he do it himself and call when his can broke down instead of me waiting for now almost 2 hours!!!! Trash service. Never again will I use this company.