Dr. Bettye Ford Review of Ralphs
The store has made vast improvements. There are t...
The store has made vast improvements. There are two areas that remain problematic. Those areas are the parking and the checkout area. Both areas are tight and congested. Honestly, the real problem is the customer population. The customers are rude, instantly agitated, ready to argue and fight especially in the parking lot and checkout areas. I see the improvement in the overall presentation of the store. I recognize the effort of staff. The customer service is much better! However, a large number of items are locked up due to theft. Again, this is more a issue of customer population. This makes my shopping much more difficult. I wanted crab legs, had to take the sticker to purchase up front and wait for legs to be delivered after paying because of theft. I'm going to look into delivery from Ralph's. If that doesn't work, I'll go elsewhere.
Comments: