i own a rental property in albuqueruqe and my tena...

i own a rental property in albuqueruqe and my tenant texted me in the middle of night that his toilets were backed up. i called at 6am and the nice lady that answered the phone gave me 2 options and i chose to call back at 7am and loretta was super helpful in scheduling me. she said that someone would be out between 8am-10am. i thought cool. that is a tight window. i get a call from anthony at 8:30 and he was on his way. anthony called me when he was finished and said he was able to get the lines unclogged and i was good to go under the 1 hour. so my bill was 94.00 plus tax. great service and experience. one huge reason i used TLC was because they answered the phone at 7am. when i called around no one would answer their phones until 8am. in addition i already have my paid invoice by email. literally i made a phone call and had to nothing else. now this is true customer service. i will be using again.
thanks
john seaver