I've eaten here 4 times now. The first two times w...

I've eaten here 4 times now. The first two times were good experiences. The food was good, the service was quick and efficient. On my 3rd visit, last Tuesday, our server was inattentive, forgetful, and unapologetic. She misunderstood my order causing my and my daughter's meal to come out wrong and incomplete, and made no effort to rectify it when I pointed this out. I ended up paying for food items I never received.

I came back a few days later and spoke to the manager about it and he apologized for the experience but seemed pretty passive about it all. We stayed for lunch, but the meal was disappointing. I'm pretty sure my daughter's chicken tenders were straight out of a bag and there was moldy fruit in my cousin's fruit bowl and hair in her salad. They did replace her food and comp it though.

I really liked this place when I first visited - the atmosphere is nice, I love that they serve breakfast all day - but after two back-to-back bad experiences, I don't think I'll gamble on a 5th visit.