Ed A

Review of Scepter USA

I just tried calling this company regarding my Sce...

I just tried calling this company regarding my Scepter USA 2 gal gas can that has folded in on both sides as if it had been crushed. It is heavy plastic and has not suffered any damage prior to me discovering it in its current un-usable condition. I did not see any warnings on the documentation that indicated this would happen. The most aggravating and disappointing thing about it is that Ive tried calling Scepter and only get a voice prompt that asks you to press 1 if you know an employees name and want to scroll through a directory for their extension so you can 'leave a message', or option 2 is to hear directions to their facility. HOW ABOUT AN OPTION TO SPEAK TO SOMEONE! HOW ABOUT YOU HAVE A CUSTOMER SERVICE DEPT OR SOMEONE, ANYONE, TO ACTUALLY ANSWER YOUR PHONE! AND HERE'S A UNIQUE IDEA, HAVE AN EMAIL ADDRESS FOR FOLKS TO ADDRESS QUESTIONS AND CONCERNS TOO, AND GET ANSWERS BACK!