Most polite staff on the front counter and concier...

Most polite staff on the front counter and concierge. In particular Azrul is a wonderful ambassador for your City Guru desk. Paulo in the restaurant was superb and kind to my wife and really went out of his way to help her.
My only small 'gripe', is that a hotel room with two people in it, should have TWO chairs and TWO luggage racks. I had to request these and some delay in getting them.
Extremely comfortable bed and the size is unbelievable (above Californian King) with an excellent pillow menu.