I've never had a security system before Vivent, so...

I've never had a security system before Vivent, so I don't have any other experience to compare, but I am satisfied with the service we've received so far. I've had Vivent for 8 months with no problems. I did forget to disarm when coming home one evening & received a call from Vivent. The representative was kind and professional. We have the system with two indoor cameras and the doorbell camera. I love the doorbell camera. Being able to speak with someone who is at my house ringing the doorbell is great. We can see when packages are delivered. If we're in our backyard, we can look on our phone and see who just came to our front door (and make the decision if we want to answer it or not). :)