I've an appointment service on Wed. Aug. 30, 2017....

I've an appointment service on Wed. Aug. 30, 2017. My wife drop our car to service department around 11:30AM and be told it'll take about 2 and half hours. After working I got there at 3:45PM, the car is not fixed. The car was fixed only after I ve asked to take it away even not fixed at 4:30PM. I finally got my car fixed at 5:00PM and no explanation. The actual work install a piece windshield molding will need 5-10 minutes I guess. This my worst experience of dealership service in my life. I'll never go back to this service again!!