COVID-19: AIRBNB would NOT REFUND my payment even ...

COVID-19: AIRBNB would NOT REFUND my payment even though the host was willing by their own policy to provide a credit good for two years. The CANCELLATION was made MORE THAN 30 DAYS IN ADVANCE.

WORSE, AirBnB KEPT HALF of my MONEY without a refund but did not provide the money to the host. Moreover, TRAVEL POLICIES of the STATE of UTAH state NOT TO TRAVEL unless necessary. AIRBNB BELIEVES THEY HAVE POLICIES WHICH SUPERSEDE THE CDC and STATE of UTAH.

NO ONE from AIRBNB has made amends and have simply referred me to policies on their website. NEVER USE AIRBNB -- and #NOBAILOUTS for AIRBNB!!!