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Ethan Crockett

3 years ago

Jared and his crew are the real deal. Called and ...

Jared and his crew are the real deal. Called and left a message for an appointment on a weekend, had a call back from an admin on Monday morning to set an appointment. The sales staff was on a tight schedule and was anticipating being a little late, on the scheduled day so they called and gave me a heads up. I could not accomodate the new appointment time, so one of the other managers dropped what he was doing to meet with me at the original planned time. That meant a lot to me since I do residential appointments as well and was on a tight schedule that day.

Jared stopped back by and took measurements after the inital appointment on his own time for the Storm Windows we needed to protect our 1930's leaded windows. It's been rather drafty the last two winters, so hopefully these make a difference come December and January.

Jared delivered a quote in the promised time frame. We discussed over the phone then met one last time and signed the contract. Since they were custom, the delivery time was estimated between 6-8 weeks. When they arrived, I recieved a call and said that the installers would try to get to it in the next 2-3 days. I told them to notify me when they were headed out to do the job via phone or text, which they did a few days later. The storm windows are super clear and difficult to see. They are very clear overtop of the leaded windows and the surrounds match the paint very well.

Jared and his crew run a tight operation. Won't need to call anyone else for the next window job and know who to recommend going forward. Great job to the skyline crew.

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