RYANREYNOL34 Reynolds

Review of BMW Aberdeen

Shockingly bad customer relations! They had my m6 ...

Shockingly bad customer relations! They had my m6 in which I had just purchased for recalls, I subsequently asked them a simple question 'does my car have the service pack included' to which I was told yes and given the date it expired on. I have since sold the car advertising it with the said service pack. It now turns out the staff member at John Clark misinformed me and the car didn't have a service pack! I complained and was told he may have read another cars details by mistake. Sorry but this is incompetence at the highest level.