Room service response is very slow. It took 1 hour...

Room service response is very slow. It took 1 hour and repeated follow up calls for us to get used plates cleared from our room. The lady at the reception was looking helpless to get us even a glass of water as it took more then 30 minutes in finally getting us a glass of water at the hotel reception once we arrived. The overall ambiance gives you a feel that you are in a old club house as room doors, TVs and other interiors are old and have not been upgraded with time.

Pest control very poor. There were flies in the bathroom