R

Robert Redding

3 years ago

Desk clerks are incompetent. Key didn't work 3 tim...

Desk clerks are incompetent. Key didn't work 3 times and they finally figured out the room was already occupied. Shouldn't they know that? Then to have a nonchalant attitude about it like it's no big deal. Carrying all your luggage back and forth from the desk to the room 3 times is a big deal to me. Find a different hotel, the Sheraton is close and my next stay will be there.

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