Our first day didn't go well but the rest of the t...

Our first day didn't go well but the rest of the time there made up for it. When we arrived, we asked if there was special parking for DVC members and apparently the guy didn't understand and pointed to the next building over (which was not even part of Aulani). After we figured that all out, our room key did not work. After getting new room keys, they would not open the gate for the parking garage and we were constantly holding people up behind us. After they figured that out, we had a great time! I'm not going to comment on the prices because everybody knows Disney prices and you either accept it or not. The resort is beautiful as well as the lagoon. You can walk to the end of all of the lagoons and it really is breath-taking. We were able to have our pictures taken with some characters. People will start saving beach chairs super early so make sure you get yours! Disney doesn't really enforce taking the towels off (as they claim to) so once someone has a chair they basically have it for the entire day if they put a towel there, whether they actually use the chair or not. This was a little frustrating but we learned quickly. There were kids in the "adult only" pool, and that was also frustrating, but Disney had them removed (only after a guest complained and not because they noticed on their own).

Despite all of this, the food and drinks were good. The luau was booked up so we couldn't experience that. Make sure you book it ahead of time before you arrive! They have Jacuzzis and a fire with a story-teller at night. You can snorkel right on site and see the array of fish (lots of Tangs). The location is away from Honolulu so you don't have the hustle and bustle of the city. There is a plaza across the street with food but there's not much else around so I'd recommend renting a car if you don't want to stay on site the entire time. The lazy river was fun as were the slides. The rooms were nice and they come collect the trash daily ( although if you don't hear them knock, they will just come in which startled us once when we were on our deck).

Overall, still five stars because the experience was great and the place was beautiful. Nobody can "fix" disrespectful guests all of the time.