Sad , no, infuriating , what has become of this on...

Sad , no, infuriating , what has become of this once lovely, gracious store. The ground floor is probably the worst part of the experience. All the charming, original shopfittings have been replaced with generic glass and steel. No flowers to be seen. Each counter is staffed by snooty Asian girls who seem unpleasantly surprised to be approached by a middle-aged Anglo. The place is cold and unwelcoming.
A trip to the Womens Shoe department is equally alienating. Absolutely no-one assisted me until I insisted. And then she acted like I was wasting her time. I
It's just like Westfield, which was once ,also, a shopping centre for locals (Centrepoint)...stay away unless you are a tourist.