Ordered phone 3 weeks ago - still hasn t arrived. ...

Ordered phone 3 weeks ago - still hasn t arrived. As per other comments, company takes people s money and tries to acquire the phone afterward so they can operate with zero cash. Called 3 times and was either number 15, 19 or 17 in the queue. After moving up 5 places in 15 min hung up each time as I prefer not to wait for an hour in a customer service hotline. Should be reported to trading standards. Use at your own risk - or better avoid if you want to save yourself a whole lot of trouble.