I think the manager i spoke to was Brooke? one of ...

I think the manager i spoke to was Brooke? one of the components in my iphone malfunctioned and I was told that they werent liable because my warranty was up in april. I did nothing to the phone it was their logic board that failed after 14 months of use. I was told that I would either need to replace the phone or I should have extended the warranty. Was essentially scolded at for not getting an extended warranty on something that I had no idea would happen.

Terrible experience