0 stars, absolute worst absurd service I have rece...

0 stars, absolute worst absurd service I have received in my 40+ years of travel and overall enjoyment experiences.
We booked 3 months ahead for our yearly family trip, let me tell you that we had confirmed payment, reserved rooms, lunchs, dinners.
In particular we ordered 4 rooms for 4 nights, at 40k Rupees per night per room, that's 160k rupees.
That's a whooping sum and since we've planned this from our home country USA it would be around $2400 for one stay at one hotel.
It's a hefty amount of money, but it should be enough to ensure minimal satisfaction at most and treatment.
We arrived at first and there was a wedding booked and we had no notifications or messages of any chance or anything in particular. We arrived from Ahmedabad after a 4-5 hour trip to this resort, we were tired, exhausted, and our pockets were drained from the expenses. We tried to check in and they tried to tell us that they are sorry but our rooms had been canceled and that we already were notified. We immediately explained controlling our anger about how we spent 3 months planning this trip and how they cannot do this to begin with. But the thing is it didn't begin and end at just that. They can't cancel our rooms legally to begin with after accepting the money, but they also didn't notify us at all, not a hour before, not a day, not a week, not a month, no notifications. We had a travel agent and everything and he wasn't notified at all anyway. The absurdness of this experience is crazy. They tried to get on our good side after trying to tell us they moved our one day stay to another hotel nearby? They changed our stay to another hotel? Without telling us? Which they can't do to begin with? I don't give a crap about who's wedding it is? We had a room booked. We eventually listened to their absurd requests for just a second and then went and had breakfast and lunch after sitting in there dining faculties for four hours as this was settled. They tried to reason with us about this later on saying that they fed us for free when we kept on insisting that we didn't want to eat to begin with. They forced us to eat because when a waiter is telling you fourteen times to eat and insisting that it's free, you don't really have a choice. They were playing games with us. We had 13 people, 2 disabled handicaps that need wheel chairs, five kids under 18, and and 6 adults with us. We had four rooms booked but we listened to their crap and moved to the other hotel. After a long inquiry at their other hotel they refused to give us rooms without our passports? Our passports? Are you kidding me? They were just playing games with us, I've never heard of driver licenses and pre-registered rooms with confirmations of identities moving to another hotel to begin with, but moving to another hotel and expecting passports to prove our good nature, legitness, and non-fraud intentions? This is absurd. When we finally gave in to providing more personal information in the forms of Gujarat licenses, New Jersey licenses of USA, worldwide driver licenses are allowed. This hotel is absurd and playing games with us. They refused to give us a room from 1 ID in the end and you are allowed to worldwide have as many rooms you want with the responsibility going to 1 room. If one neo-rich visitor from India ordered 50 rooms under his name, the passports and ids of every room wouldn't be necessary. That contrast explains just how absurd not accepting our multiple identifications is. To add to that, we finally gave in even more and just went under the bus and gave up our passports which we realized we had copies saved on our family laptop. When we offered this, they then PROCEEDED TO TELL US THAT THEY NEEDED EVERY MEMBERS VISAS TOO. THAT JUST TELLS US EVERYTHING. They wanted the visas of the under 18s as well. We are prepared to take this to conjugal court. Character limit on here. They know who we are.