Everything seemed together to have a great time. V...

Everything seemed together to have a great time. Very nice building, breathtaking views of the lake. The staff on arrival was also very nice.
After a short visit of the place, we wanted a drink on the terrace. 10 minutes after our arrival, no one had taken our order. So we went to ask if we could have a map. 45 minutes later, watch in hand, we left, thirsty, nobody took the trouble to take our order.
Then go to the pool and spa. Big bliss on the mixed locker rooms, and the cleanliness of the place but the pool is beautiful with a nice visibility on the lake.
The evening meal in the restaurant, there nothing to say. Very good food and impeccable service.
The room on the 1st floor overlooked the forest. Pretty one.
The next day, patatras !!!!!! Woke up at 8am because the management had decided to place a breakfast meeting at a seminar, on the terrace just under our window. And in music, which even if it was not unpleasant, was too strong for our taste. To that add the smells of cigarettes, for an awakening, there is better.
return of the room to 12h as expected. We indicated the "small" concern of the musical awakening, but without particular reaction of the person in front of us.
We decide to enjoy the pool and sun loungers. Upon arrival, no more towels available. My wife calls the reception, to warn them. Answer: "we send you someone". After long minutes of waiting we went to get our towels in the car. Other guests stopped people from the hotel to get towels ... "yes yes !!!!!" but still no towels. The staff was probably more involved in the evening of the seminar.
The lawns near the sunbeds were dotted with empty bottles and other glasses.
At 17h, still no towels available ... Ashamed!
In short, if you want to have dinner and a nice room, no problem. However, for ancillary services, go your way. Establishment not level.
Pity