Sunil Agarwal

Review of Hotel Arts

As far as the ambience of the place goes I would r...

As far as the ambience of the place goes I would rate it 5/5. The art work in the lobby area and the decor of the rooms is great but I have deducted 2 because to me it felt the hotel was quite miserly. Triple occupancy when you charge 50% extra means you provide amenities for three people but sadly they were inadequate for even two. Only two bathrobes, two hand towels. But worst was only two paper cups, two glasses and only two sugars and two milk sachets. Do they lose a lot of money on sugar and milk. Is Calgary full of people who steal sugar sachets or is it state policy to dissuade people from consuming sugar. Only one packet of tea and two stirrers. And this was not the worst even in the smallest of hotels on my trip including Airbnb we could get WiFi on all three phones, an ipad and a Kindle but here in a luxury hotel only three devices could be connected. You needed to contact reception to get to connect your iPad too. Who wishes to waste time on such things when you are on a vacation and only in town for a single night. They may be saving a lot of money but I wouldn't really give them marks for hospitality.