R. R.

Review of Rosen Centre Hotel

Bedbugs! Beware!

Bedbugs! Beware!

Bedbugs! Beware!

I just checked out today May 1, 2018 after spending three nights at this hotel. Not only I have never been bitten by bedbugs, but the worst part is the reaction of the person at the front desk once I told him what had happened.
The first issue I encountered with my room was a clogged shower, so bad that it took about 30 minutes to drain. Then I needed to call for additional shampoo as they have placed two conditioners and no shampoo nor soap.
After spending three nights in the same room, today the day I am scheduled to check out, the alarm clock went off at 5:30 am. Now, I never even touched that alarm clock during the four days and three nights I spent there. However, coincidentally today, when I m supposed to check out, it goes off at 5:30 am and the check out time is at 11:00 am. You make your own conclusions.
As I am checking out at the front desk, I asked the person if he knew anything about bedbugs in the hotel. He face went blank! I gave him my room number and he started looking at the computer. I proceeded to say that I have never stayed at a hotel where I have been bitten by bedbugs. He simply continued to look at the computer monitor. He didn t even say: I m very sorry for the inconvenience, or I do apologize for the inconvenience, or is there anything we can do to compensate for the inconvenience, just nothing!
I finally stated that this would be my last time coming to this hotel. He simply stayed there staring at the computer; he simply couldn t care less for what had happened to me. I hope people questions why this hotel has such amazing rates and read this review. By the way, I stayed at this hotel only because it was the one assigned to me by my company and not because I chose it.
I DO NOT RECOMMEND THIS HOTEL TO ANYONE unless you want to be eaten alive by BEDBUGS!