Never in my life have I encountered such exquisite...

Never in my life have I encountered such exquisite customer service- and I live near Disney! I saved some old books my mother in law was going to get rid of for my future children. My now 3 year old and I just opened up the box of saved books from many years ago and we found a Lion King book with sound buttons. The batteries no longer worked but the inside cover had an address to send a check for batteries and a screwdriver. I figured it was a long shot since it was so old and of course the letter got bumped back. We still utilized the book and just disregarded the buttons but I recently noticed an email address. I sent a quick message and got an immediate response that there was a better address to assist me. Again, I instantly received the kindest email which offered to send batteries free of charge but also a plethora of brand new books for my two little boys. They showed great Interest and care and I will forever remember their kindness. I HIGHLY recommend this company and their products!