Outrageous service! Bought a phone expecting deliv...

Outrageous service! Bought a phone expecting delivery within 10 days. On the 10th day, I get an email saying there was no stock. When a refund was requested, suddenly no emails are replied to and their phone is ALWAYS on 'busy'. If this goes on and I do not get my refund, I will get the police involved since it happens to so many other people as well. (ID179579)