DO NOT PURCHASE FROM THEM! My husband bought a pho...

DO NOT PURCHASE FROM THEM! My husband bought a phone... within 2 weeks, it stopped working, they took a long time in getting back to him and eventually sent him a replacement phone.

This then stopped working within 2 weeks, so he went through the whole process again. As they took so long to sort it out, he had no choice but to buy a phone from another company, waiting for the refund from Quick Mobile Fix, as he reported the fault within warranty.

They have now said that he is not entitled to a refund, only an exchange. He has no need for this as he had to go elsewhere to get a working phone, and they are replying to all emails with one line, simply saying he cannot get a refund.

It is incredibly infuriating and we are now going to have to look into legal action, which is something we hoped we would not have to do.

Don't waste your time and energy, do not give them your money, you may not get it back.