DO NOT TRUST THIS COMPANY.

DO NOT TRUST THIS COMPANY.

I ordered a phone from Quick Mobile Fix, which I no longer needed so I cancelled the order. They initially said they hadn't received the handset back from the courier so I contacted the courier who sent me proof of the receipt and a signature from somebody at QMF who had signed for the returned phone. Thereafter, I have been given a stream of excuses and delays about where my money is by multiple members of staff, there is nothing QUICK about this company, and you are directed to numerous members of staff where you have to explain your story from the beginning every time.

FALSE PROMISES, DELAYED RESPONSES, INEFFECTIVE / UNPROFESSIONAL STAFF, ZERO COMMUNICATION BETWEEN STAFF MEMBERS / DEPARTMENTS / COURIER leading to a 4 month delay in my refund and no sign of it appearing !! This company have caused me stress, wasted time, wasted money, and no faith in small companies

I got a response on here saying to email the customer support team - guess what, they don t reply to email! Or answer the phone !! And you can t reply to their comment. such a joke. Expect a letter from small claims court in the post :)