Tufan Erdogdu

Review of Lou Fusz Toyota

DON'T SPEND YOUR TIME WITH THIS PEOPLE!!!!

DON'T SPEND YOUR TIME WITH THIS PEOPLE!!!!
If u want to have ignorance from the dealers and if u want to be insulted just step in this building. We went there with my friend two days ago and while we were asking questions, the guy who were helping(!) us didn't care any of our questions. He left us while trying to get conversation with him and left us to help for other customers but there were another workers who could help them. While he was doing this, he was telling us " you should wait cause I will help others." HOWEVER , WE HAD APPOINTMENT WITH THEM AND I DID NOT WALK IN THERE WITHOUT ANY NOTIFICATION ABOUT MY VISIT. He left us 4 times and get away during the conversation. I asked for test drive and the answer was that " if you did test drive before with Toyota Corolla, you are not supposed to do it again." Sorry man I am your customer and you MUST take care of my requests. Me and my friend get out of the building because he left us for more than 5 minutes at last time he got away and doing something outside of the building and it was for the 4th time. We got in my friend car then he saw us and came near us without any regret on his face and told us that "you should make your decision and come back again." Excuse me sir!! I have already made my decision thus I visited your place. So, what did I do today? I bought the same car from Toyota Ackerman. I let this situation all my friends to know and I will not suggest this place to my community!
Now, I am sharing my this experience with my friends who are expressing their best wishes for my new car.

To sum up; walk in this place to have terrible service and disrespectful behaviors! (I wish I could give 0 star and this is second review I made in my life for any store)