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Very upset with this dealership!!! Had spoken with...

Very upset with this dealership!!! Had spoken with them about a month ago and didn t see anything I liked. Yesterday, my husband found a vehicle on the Facebook Marketplace and when he inquired, it was at this dealership. We made an appointment and drove 2 hours to look at it and was ready to purchase, had our down payment and everything! We get there and the salesman asked us who we talked to, we told him who we was told to ask for and he said oh they say that then you talk to a salesman like me. But he asked us what we was looking at, we showed him the add, pictures, everything, he acted very nervous and confused and got on the computer. Well, of course they didn t have the vehicle we drove up to look at. We asked if we could walk around while he searched to see if he had anything like we was looking for, he said of course. We did in fact see one we we re interested in and went back in and he was gone, nowhere to be found! This dealership has wasted 6 hours (drove 2 hours there and 2 hours back) of my life only to be disappointed that they didn t have the vehicle we wanted. (It s also still on the Marketplace for sale) Also, the guy on Facebook was Matt Powers, if you see something you want online, don t believe anything he says and call the dealership before wasting your time! He even told us how much down to bring and what our payment what approximately be.
On another note, after reading the negative reviews, I am in shock at the responses that the owner is posting back to these customers!!! Instead of apologizing and having empathy (which is required in ANY business), they are putting customers business out there and always turning it around on the customers. We will be taking our business elsewhere...

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