Cristian M

Review of ARRIGO DODGE CHRYSLER JEEP

Decided to take my grandparents truck in for an oi...

Decided to take my grandparents truck in for an oil change and the usual maintenance stuff since they don t have time to nowadays. Off the bat, it was a great experience. I think her names jenna lee or jessa lee, sorry but I can t remember but she was good. Attended to me as soon as I got there and got me in. Then I met Anthony and dude was hella cool. Great customer service and made me wanna come and get my new truck tires here. Overall it was a great experience until Lee, who told me his name was Scott and I had to ask another individual, whose name I didn t get, for his real name but he was cool too. Lee came up to me while I was sitting down, minding my own business in a chair to basically get up and get the F out of there cause it was his job to keep people out of there and the employee lounge. Like dude, it s not that big of a deal. You guys would ve gotten the 5 stars from me because of the experience Jenna and Anthony gave me but Lee/Scott messed that up. In case either name is incorrect, it s the tall skinny bald dude with a greyish beard and a miserable look on his face. Supposedly he s the top technician there but top technician with a disgustingly low level grade of customer service. He could ve just left me alone or told me politely to go to the customer lounge cause I couldn t be there, not the way he did. Next time, don t try to be smart and funny and give me a fake name dude. Come at me with respect and I ll give the same back. On the way out as well, I heard people talk like they hated their lives and didn t wanna work there. Like it s so bad to work in AC and just drive peoples cars and keep them updated on their service. Come on dude. It could be worse. Anyways, I ll make sure to bring the truck in when it needs service because if they did that to me, I can t imagine how they treat my grandparents or what they say about them since they don t speak English very well.