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Nicole Breakenridge

3 years ago

I wish I was able to give negative stars... To beg...

I wish I was able to give negative stars... To begin Camillo properties made the whole application process extremely difficult for us here in Dallas Tx. We were told wrong information and was told submit more then what was required to lease per their requirements on their website. Make sure you do not talk to them on the phone but to correspond with them through email so you have a paper trail of the conversation. We were told to pay additional application fees to get approved so we spent 180 on application fees and were still declined. Due to me not meeting the full income requirement I put in a guarantor who makes 80,000yr. I was told I couldn't use him as a guarantor that I had to apply on my own to get approved. So i sent in additional paperwork showing deposit of my second employment as well as an employment letter. I recvd an email saying i was pre-approved for on of their homes. But still had to send in more information to later have them come back and say that my second income was unverifiable. Then shortly after that they said I need to add my original guarantor to my application in order to get approved but had to pay another application fee.
They gave us the run around and it was very obvious they did not want to rent to us even if we were able to meet the requirement. I was told even if all requirements are made with the underwriter that its up to the manager on who they want to move in. I'm in the process of filling a complaint with the federal housing authority. DO NOT RENT WITH THEM!!!! THEY WILL TAKE YOUR MONEY AND GIVE YOU WRONG INFORMATION...

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