Nathan Holloway Review of Scarpetta Wine
Decided to order takeout based on positive reviews...
Decided to order takeout based on positive reviews but received horrible service from the male hostess. Arrived at 8:05 to pick up an order ready at 8:02. Checked in with the hostess who said he would check on the order. He went inside and 5 mins later returned but saw friends of his that he broke Covid guidelines with to greet and shake hands with. They inquired about getting cocktails despite the female hostess already telling them they could not due to waiting list and covid restrictions. He said he would find something and make it work. 15 mins later he returned and set them up on the patio with two barstools. I then checked in with the female hostess when it was clear he was of no help. She immediately returned with the order which upon checking all items they were all room temperature at 8:35. For a $75 order and the requirement to put tip in before picking up the order the service was horrible. Food once rewarmed was good but the service left a horrible experience in our memory. If you order to go, do NOT tip until you pick up your order first or risk rewarding poor service.

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