Terry Horton Review of Capitol Toyota-Lexus Of Chatta...
My visit 4 days ago, I DID NOT give 4 stars. I am ...
My visit 4 days ago, I DID NOT give 4 stars. I am tempted to give it ZERO stars. First, my appointment is for"scheduled" recall work. I'm to arrive and drop off with a rental ready to use to drive to work. What a Joke!!. I get there at 7:35 and they tell me Hertz doesn't open until 8 (not their rental). A little after 8 they call me and drive me to Hertz rental. I then have to go through the process of signing up for a " rental car". Instead of being a work by 8, I don't leave the rental until almost 8:30. At the end of the day, the dealership is open to 5:30 but I have to take the rental back to Hertz. I stop to fill it up and get there at 5:05. They are walking out, tell me to park it and drop the keys in the drop box. I HAD TO WALK BACK TO THE DEALERSHIP!!! To top it off, Hertz charged me $16.90 for the day. I may be looking for a new truck soon but it WILL NOT be another Toyota !!!
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