Stephen Smith

Review of Cupitt's Winery, Kitchen and B...

Winery set in stunning location with friendly staf...

Winery set in stunning location with friendly staff, good wine and good food. We were a group of 8 that pre-booked and paid for a wine and cheese tasting experience at $45/per head. It turned out one of our members couldn t drink wine or eat particular cheeses, and the friendly staff were more than willing to offer a credit toward other menu items.

Unfortunately, there were a few things that tarnished our experience.

Upon arrival we notified them of our booking. We were seated in the wrong area and told we could tap and pay for menu items. This confused us as we had pre-paid for our experience. After a few minutes, we had to enquire as to how the wine and cheese tasting experience would work. Someone who appeared to be a manager was clearly confused as to why we were sat outside and promptly shifted us to the appropriate area.
Once we moved, we were seated in a marquee area where we waited...

After about 10 minutes, the wait staff brought out dirty plates. Another 10 minutes later we were served with 2 cheese platters, designed to be paired with the wine. Unfortunately, we then had to wait another 20 minutes before being served the wine, at which point we had already started on the cheese platters because we were hungry. One member of our party never received his beer flight.

The lady who served us the wine was very knowledgeable and friendly, and the wine and cheese were delicious.

However, we felt that at $45pp the general flow of service from all staff was underwhelming. Perhaps they were under staffed.

Also, we ordered more food and wine, and were quite surprised at the cost of the wine. While the wine is undoubtedly delicious and we are aware you are aiming at a boutique market, $58 for the Pinot Grigio was not value for money.