Albert H

Review of St. Regis Rome *****

The condition of the hotel leaves much to be desir...

The condition of the hotel leaves much to be desired. The first day we had no hot water. After several visits from maintenence, the second day we had no cold water. After another day of visits from maintenance their "fix" was lukewarm water which couldn't be adjusted. If we wanted a working shower we'd have to move to a smaller room. The staff was eager to help, it wasn't their fault. The concierge was excellent and made wonderful recommendations for dinner every night.