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Elaine P

3 years ago

The building looks nice. It is accessible to publi...

The building looks nice. It is accessible to public transportation and shopping centers. I like that there is a church just next to the shopping center. The amenities are satisfactory i.e. pool, gym, breakfast bar, etc. The hotel employees are very courteous and friendly. I have high expectations from this hotel. It is advertised as one of the finest hotel in CdO. When I checked in at the hotel, the first thing I noticed was there were no place for me to store our clothes except for a closet with a few hangers. The electric outlet is limited. I have to get up and go to the desk area to charge my phone. The comforter sheets were a bit short for the size of the bed. I have to untuck it at the foot of the bed so I can cover myself with the sheets. I also noticed the old chipped white leather on the bedboard and the stains on the curtains. It begs to be washed or replaced asap. And lastly, the breakfast bar....some of the foods served are not for breakfast (ex: linguini chicken curry, fish sweet and sour). I was looking for the more traditional breakfast like tocino, soriso, corned beef, ham, bacon, etc. I love their egg omelets though as well as the bread and kakanin. There s a lot to choose from. I was expecting the staff to escort us to our seats and offer us coffee (like how I was pampered at Seda). No one at Luxe did this until we gave them a dollar for a tip. (It usually works wonders).
I like the hotel. Don t get me wrong. I want to be proud of this hotel because I am a Kagayanon. But I would be reluctant to recommend it to my friends if they see the flaws that I saw. It is a bit expensive for the type of room I paid for.

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