Negatives - Lengthy wait for check in and check ou...

Negatives - Lengthy wait for check in and check out. Bags arrived in room 40 minutes late after I called Concierge. The attendant said he saw our bags sitting in the foyer unattended whale he was parking cars!!! Had to ask twice for ice on the first night. On the second night I was told by housekeeping that they were too busy to deliver ice and I should call room service! Lengthy queue to wait for breakfast. The room toilet seat had been replaced with a cheap Haron seat that did not fit the bowl. Got dirty feet from walking on the floor in the room. Restaurant staff seemed rushed and not overly friendly.
Positives - Food was excellent. Decor was appealing and generally in good repair. Pleasant ambiance.
This is our third stay here. Previous visits were of a higher standard.
My opinion of value for money is three stars.