J

Jamie Ann

4 years ago

Initially signed on with this company in 2016 at a...

Initially signed on with this company in 2016 at a discounted rate through my employer and you decide. Premiums were supposed to be deducted from my paycheck. 2016 policy, $869, 2017 $996, projected amount for 2018 $1175. Mind you my husband and I drive 10 yr old vehicles ++ and have no claim history no ticket history, ect since weve had our own insurance ( over 10 yrs) not sure why the huge jump in premiums as thats a little much to be called inflation?? I recently returned from maternity leave in Feb 2018, all to receive a $734 bill. Apparently at different intervals liberty wasn t receiving any payment from my employer and failed to let me know about it until we basically owed the entire premium. On top of trying to communicate with them, they tack on a 5$ charge everytime they issue you a new bill..... ?!?! not sure for what.... They are highly disorgnized, lack professional communication, and price gouge on people who have a clean record. I urge anyone to reconsider doing business with this company! GO LOCAL!

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