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Review of Sheraton Marrakech, Morocco

I previously stayed here two times nearly three ye...

I previously stayed here two times nearly three years ago, and was very pleased in late 2019 to find the property upgraded. The hallways and public spaces look nicer, the rooms and furnishings are updated, and the service overall was clearly better. I also enjoyed the breakfast, a large buffet with more interesting selections and seemingly more authentic Moroccan items than before. Overall the property seems a much nicer experience. Also it's good to see the renovated bathrooms featuring quality Moroccan amenities made with Argan.

Despite Marriott's have eviscerated the beloved SPG program there really are a number of great touches here to please the elite members: a welcome letter from the GM, an enormous complimentary bottle of mineral water plus several little bottles, fresh flowers, a fruit plate, a plate of confections delivered mid-afternoon, a thoughtful holiday gift, the GM's cocktail reception, and so on.

And I was reminded during my two visits here this year how nice and tranquil it is off-season; you can sit outside your room if you're on the ground floor and listen to the birds chirping. Or sit poolside (also renovated and improved!) and relax for hours.