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Michael Stanton

4 years ago

I begged and pleaded to Cal Family Fitness to rele...

I begged and pleaded to Cal Family Fitness to release me of my remaining contract obligation before they all confusingly and haphazardly re-open. With the outbreak I cannot see bringing my children, wife or myself to a gym in the reasonable future- economy opening or not. I also expressed that as a healthcare worker who works in high risk environments every day, that I don t want to add more risk into my life. I also explained that I must keep healthy so that I can continue helping others. After numerous tries. All I got was a heartless reply saying you have not fulfilled your contract . They obviously have a business to run. They obviously have an agreement to hold accountable, but these circumstances are beyond anyone's control and therefore not something they should be holding accountable. I ve never bailed on a gym agreement or any agreement for that matter. I can t help the fact that they (like many other business) are hurting. But to hold me and my family hostage? Where s the family in that? They couldn t listen to me for two seconds or show a shred of human decency- they just needed their bottom line guaranteed payment every month- regardless of the new world around us. They offered me an additional one-month freeze once they re-open . Essentially they are now going to charge me every month or a large cancellation once they re-open . Has anyone seen models of purposed re-opening gyms? It s laughable. Completely asinine. People spread out in gyms, wearing masks no one signed up and agreed to putting their hard earned money towards that kind of experience. If they are so confident in re-opening then they shouldn't care who leaves. They should see what clients return who are ok with assuming the risks. But they won't do that will they. Because they already have all their clients bank info when they controversially "re-open". They shouldn't be placing that kind of burden on their clients. I could not be more disappointed in their heartless and apathetic reply. DO NOT SIGN UP HERE! Do not give away your hard earned money to these people. Never in my life have I had a gym experience like this. Never in my life have I ever written a review like this. Sign up anywhere else.

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