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Bass FishN' Addiction

4 years ago

Work was done well, however, we got gouged on the ...

Work was done well, however, we got gouged on the labor. I was there the whole time & it took 2 hours max to do the repair. The rest of the time, the tech was just in his vehicle. Probably sat in my driveway for 30 minutes after he got done. They charged us for 3.5 hours at $89.00 an hour. Then nailed us with a "materials" cost. I called & disputed the charge & they did not care. I was very nice & civil, but they gave me no sympathy. Pay or get turned into collections. I paid the bill, but will NEVER use them again. They are all about the money. Customers do not matter. I guess they do not grasp the concept of repeat business or word of mouth. I will go out of my way to tell people not to call them.

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